Our Virtual Assistants are trained specifically for U.S. healthcare and medical billing operations. They handle all the administrative, front-desk, and backend tasks that slow down your practice.
Managing calendars, appointment reminders, cancellations, and follow-ups
Answering calls, returning messages, handling inquiries, and providing basic support
Collecting patient insurance details, preparing information for VOB specialists
Running basic eligibility checks (if allowed by the practice)
Intake forms, demographics entry, updating patient profiles
Preparing claims data, uploading documents, assisting billers with required information
Calling payers for claim status, documenting responses, and escalating issues to billers
Gathering documents, filling forms, tracking expirations, and maintaining provider files
Managing emails, portals, faxes, EHR tasks, and follow-up lists
Transform your practice operations with dedicated, trained virtual assistants
Front desk teams are overloaded — our VAs take over repetitive tasks so staff can focus on patient care.
Every task is documented, tracked, and completed on time with our quality assurance protocols.
Hiring a full-time in-house admin is expensive. Our VA service gives practices a trained resource at a fraction of the cost.
VAs help billers stay organized, reduce backlog, and speed up claim submission.
We work across time zones, giving practices support beyond regular office hours.
Our virtual assistants are proficient with major healthcare platforms and systems, ensuring smooth integration with your existing workflow.
Our VAs adapt to your existing systems and workflows, providing seamless support without disrupting your operations.
We maintain the highest standards of quality, security, and compliance
We provide trained Virtual Assistants who handle all your administrative and billing-related tasks — scheduling, patient communication, eligibility checks, A/R follow-ups, documentation, and EHR management. This helps your practice reduce workload, improve efficiency, and keep your billing process running smoothly without hiring additional in-house staff.
Join hundreds of healthcare providers who trust Mdoc Solutions for their virtual assistant needs.
